License & Registration
Honeycam License Policy
How to register Honeycam
Get your product key again
Honeycam Edition Comparison
Refund Policy
How to unregister Honeycam
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Features & Technical Terms
GIF, WebP, AVIF and WebM formats
APNG format
FPS (Frames Per Second)
How to reduce GIF file size
Transition effects
Use Dither
Maximum recording time
Use Disk Swap
Help about Editing
How to insert/edit/animate texts
How to insert/edit/animate speech bubbles
How to insert/edit/animate stickers
How to use the photo frame effects
How to draw on animated images/videos
Tips for Honeycam
How to maintain the quality of images when re-saving as GIF
Save as the working(current) file name after editing
Hotkeys for Honeycam
Save all settings
Online Authentication Failed
Entry Point Not Found
How to update Honeycam
How to run Honeycam as administrator
WebP doesn't play smoothly on iPhone!
How to install AV1 codec for free
When Honeycam ends for no reason
Honeycam crashes when opening a video
When saved as GIF, the playback time is not the same.

Honeycam crashes when opening a video

Starting with Honeycam v3.41, a function was added to select and load only a part of the video if the file size is larger than a certain size (default setting is 10MB).

If you drag a video file from the file explorer to Honeycam, a preview of the video will play, and you can select and import all or part of the video file.

However, in some systems, this function does not work normally and the program is abnormally terminated. There are reports of issues with some graphics cards, but no solution has been found yet.

If this happens to you, we recommend that you turn off the option in the image below in Honeycam Settings > Editing.

If you do not use this option, the video preview window will not open and the video will be loaded directly, so you can avoid abnormal shutdown problems.